FREQUENTLY

ASKED QUESTIONS

CW on Demand created the industry known today as Print-on-Demand. We formed micro-factories around the globe to shorten the distance travelled with products and shorten delivery times. We now lead the industry with our approach to sustainability.

Quick tour about us, CW On Demand!

What is your story?

Our continuous growth allowed us to bring in more products to our catalog and eventually expand to other countries. Hong Kong was our next venture and soon followed Australia, then the USA and we will have our new fulfilment site in the Netherlands coming this year. We are now present in five different continents and fulfil clients on a worldwide scale.

 

The CW on Demand practice extends to our global reach, lower supply times, lower costs, waste and carbon emissions. Our local production facilities and communities that boost our growth are the same as that of our customers and we are firmly devoted to ensuring that our customers can expand their business faster, smarter and greener. 

How long have you been doing this?

We have been in the printing and dropping industry for more than 10 years. You may find more via our company history page.

What do we do?

At CW On Demand, we specialise in bespoke printed garments, homeware and accessories by using dropshipping and white-label concepts.

 

Fully customise your product as well as its label and packaging without the need for any inventory or upfront investment. You can integrate your existing e-commerce store with us; our integrations at CW On Demand allow you to easily start selling all of our products.

 

Putting it in simple terms, we just print and ship it for you, while you sell and promote, allowing for the ultimate selling and buying experience.

What is the location of your head office and where are the fulfilment sites?

Our head office and fulfilment site is in Birmingham, United Kingdom.



We have been working on a project to build local factories to ship from the nearest possible location to the end customer. We now have 5 sites covering 4 continents, United Kingdom, Australia, United States, The Netherlands, Hong Kong and will continue to add local factories around the globe, bringing even lower delivery time and creating more jobs for local communities.

What is your minimum order quantity (MOQ)?

Our minimum order quantity(MOQ) would be 100 per SKU/month.

What is your order turnaround time?

We aim to keep our turnaround times within 48-72 hours.

What is your turnaround time for bulk orders?

Turnaround time for bulk orders is depending on each product. It normally starts from 150 pieces, the turnaround time is 20 days of production time. For 10,000 pieces, production time would normally be 45 days, 25,000+ pieces it will be 60 days. The shipping time varies according to the courier that you chose before you place the order. Massive bulk orders will be fulfilled in our Asia fulfilment site with an average of 30 days of shipping time.

 

Feel free to contact us if you would like to know more about this line.

Is CW On Demand available for international shipping?

Yes! We not only ship all over the world, but we also have facilities all over the world to help speed up and simplify your international orders.

How to start with CW On Demand

What is Print on demand?

When you collaborate with CW On Demand, you are essentially connecting to our manufacturing facilities. Previously, you would buy huge quantities of products from a wholesaler and keep the inventory on hand until the items sold. And, in most situations, you’d have to absorb the expense and lose money while unsold things sat on the shelf. You plug directly into your manufacturing and supply chain under the On Demand model. You receive the distinct advantage of carrying no inventory and a large number of products at once with little to no risk. Hello, and welcome to the future!

How do I begin using CW On Demand?

Contact us via sales@cwondemand.com to contact with our team member, please get you order.

 

We routinely close new clients on boarding during the fourth quarter in order to better service our current customers during this high-demand period. We will begin accepting account signups in early January. Please contact us at sales@cwondemand.com if you have any questions.

 

Please refer to Partner Integrations if you would like to learn more about our integrations process.

What are your installation costs?

There are no fees associated with opening an account with our organisation. Furthermore, there are no service or stockage fees!

Will my consumers be aware that I use you to fill their orders?

CW On Demand takes pride in its white label packaging. Your customer will not know that we are fulfilling your orders unless you choose to tell them.

Can I order samples of your products?

Yes, after your account has been created and linked to our ordering system, you may order your own sample products.

How long does it take for my consumer to receive his or her order?

All goods have a standard manufacture period of 48-72 business hours. The chosen ship method and carrier will then determine the shipping time.

How to integrate with CW On Demand?

Please refer to: Integrations

TRUSTED BY 1000’s OF CUSTOMERS

Behind the scenes we persistently work on your growth; developing your ideas into a realistic production flow, we require no customer-facing credit as our growth is partnered with yours.

OUR TEAM

LOVE TO HELP

GROW YOUR

BUSINESS

QUICK CONTACT

You can contact us at sales@cwondemand.com alternatively you can complete the below form and we will respond as soon as possible.

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