Logistics are an important part of your customer engagement. An order placed with your company carries desirability on your customers part and ongoing communication throughout the delivery phase provides your customer with security in working with your company. At CW on Demand, we use a number of global shipping companies whereby we update your customer for you throughout the process. Additionally, all items are protected during shipping and covered against loss, so you can rest easy knowing that your customer will receive their order quickly, with communication and in the condition that you expect them to receive it.
Bringing the manufacturing process closer to the end customer reduces the emissions from transportation. We are a true believer that reducing our carbon footprint through transportation is more effective than just simply making an eco product and shipping it halfway around the entire world.
We use only reputable companies when we ship items to your customer. In fact, we have partnered with companies such as Royal Mail (UK), USPS (USA), AUS Post and Deutsch Post to ensure that your order arrives in the best condition and in the shortest time. This service is provided as standard across the entirety of our range – regardless of your order quantity
It’s rare but it is something we have protection against. If your customer doesn’t receive their item our distribution and shipping partners will cover the costs of reproduction of the item. We will then re-make, re-ship and reassure your customer that their replacement item is on the way to them.
During 2020, 83% of orders were manufactured in the same country as the purchaser. We collaborate with partners and suppliers to continuously enhance production efficiency while minimising the negative impact on people and the environment.
Behind the scenes we persistently work on your growth; developing your ideas into a realistic production flow, we require no customer-facing credit as our growth is partnered with yours.
Super awesome experience! We sent in our designs on Tuesday and received them on Friday. Professional service and very high quality stuff! You can be sure that we will being ordering from your company again soon. THANK YOU!
Ordered some custom cushions and coasters for my home. I was really impressed with the quality. Delivery was really quick. Highly recommend.
Top service would highly recommend. Thank you for your work!
I needed two banners to be delivered in 2 days not only did they do it on time with next day delivery but they were very helpful and flexible. Great customer relationship and also very important Great Price. Thanks.
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