Service Terms and User Agreement
By using the services provided by CWondemand.com (“ColorWay Graphics UK Ltd”) and any of its subsidiaries and/or affiliates, you expressly agree with the following terms and conditions:
ColorWay Graphics UK Ltd has the rights at any time to amend the following terms and conditions:
What you are not allowed to do
You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the website. You are not allowed to use the website (or to copy or use any material from the website) for any commercial purpose other than to conduct a commercial transaction with CWondemand. You are not allowed to remove any copyright, trademark or any other intellectual property notices contained in the original material from any material copied or printed off from the website. You are not allowed to upload, email to us or order products of any images or other material which contain: pornographic or obscene material; racist material; material that is likely to incite hatred against any person or group; blasphemous material; defamatory or otherwise actionable material; images of any criminal act; material the use or inclusion of which infringes any copyright, trademark or other intellectual property right of any third party; material that breaches any applicable laws or legislation We may at our discretion contact law enforcement authorities if we believe that anything unlawful is occurring or has occurred in relation to the website (including the uploading or emailing of any images in breach of the above restrictions). We may provide copies of any relevant images or material to the law enforcement authorities and in that connection may also give them access to any personal data that is held by us. We may refuse to provide any further services to anyone who breaches these terms. You will indemnify us and our officers and employees against any action, claim, damages, liability, costs and expenses arising out of: any use by you or your guests of this website in breach of these terms.
Using the website
Products and services
The decision as to whether to accept any order from you is at our discretion and we are not bound to do so. We may, at our sole discretion, refund all or a proportion of the payment made in respect of the order concerned but reserve the right to charge in full as if the products had been dispatched. Shipping to anywhere outside the EU may attract local customs and duty charges which are beyond our control are based on the customs laws of the receiving territory. We are not obliged to indemnify such costs should they arise and they will become a matter for the recipient. To maintain continuity of service we reserve the right to use alternative materials in production, to those stated on the website. Further conditions may apply and if so will be published with the relevant offer code. Discount cannot be used retroactively. We will use our reasonable endeavours to reply promptly to all correspondence.
We may terminate your order without notice at our sole discretion. Once your order is terminated, your images will be removed from our systems. We will refund any monies due in such a circumstance. Questions or complaints: Complaints or claims must be notified to us within fourteen days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive. As per EU law, the goods cannot be returned because they were made according to your specifications or were personalised by you. We may, at our discretion, look into other solutions. See our returns policy. If you have a question or complaint, please contact us.
CWondemand including its staff, directors, agents, venture partners, associates or other officers must be held protected from any claim or demands made by any third party caused by or arising from your breach of this agreement. You will indemnify CWondemand for any demands or claim including reasonable legal fees arising from such a claim for your violation of law or any rights of a third party.
Law and jurisdiction
We are reasonable and fair in our approach and should we find ourselves in dispute, we will try discussion and dialogue at first consideration for a speedy resolution. Beyond that, we will try arbitration and alternative dispute resolution procedures. If all reasonable resolution ideas are exhausted within a reasonable time frame then these terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with English law for which you and CWondemand submit for jurisdiction. In the event of any dispute arising in relation to these terms or in relation to the provision of any goods and services by us, the English courts will have exclusive jurisdiction over such dispute.